Privacy Policy

Effective Date: 1st June 2025
 

Cat-titude Café | 134 St John's Hill, London SW11SL | coffee@cat-titude.co.uk

We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR.
 

1. What Data We Collect

When you use our website or services, we may collect the following personal data:

• Name

• Email address

• Phone number

• Booking details (e.g. preferred date/time, party size)

• Order history (e.g. gift vouchers, products)
   

We do not store or have access to your payment information. All payments are handled securely through Wix Payments.

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2. How We Use Your Data

We use your data to:

• Manage and confirm bookings

• Communicate with you about your visit or order

• Send transactional and service-related emails

• Improve our website experience (via analytics)

• Comply with legal obligations
   

We do not use your personal data for unsolicited marketing without your consent.

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3. Cookies & Analytics

Our website uses cookies and tracking tools such as:

• Google Analytics

• Google Ads

• Google Search Console
   

These help us understand how visitors use the site and optimize performance. You can manage your cookie preferences via your browser settings.

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4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

• Contract: To fulfil your bookings or orders

• Legitimate interest: To manage and improve our services

• Consent: For optional email marketing or cookie use (where applicable)
   

5. Sharing Your Data

We do not sell or share your personal data with third parties for marketing.
We may share data only with trusted service providers that support our operations (e.g. Wix for website hosting and payment processing).

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6. How We Store Your Data

Your data is stored securely on Wix servers, protected by encryption and access controls.

We only retain your personal data as long as necessary to fulfil the purposes above or comply with legal obligations.

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7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent (where applicable)

• Object to processing or request restriction

• Lodge a complaint with the ICO (Information Commissioner’s Office)

• ​To exercise your rights, contact us at coffee@cat-titude.co.uk.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page.

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9. Contact Us

If you have any questions or concerns about your data, please email coffee@cat-titude.co.uk.